Pik TV™
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 576 Views
  • 0 replies
  • 6 kudos

Resolved! Chromecast disappeared

Suddenly the built in Chromecast disappeared from the pik tv android box.

Frithjof by Organizer
  • 2052 Views
  • 4 replies
  • 0 kudos

Resolved! Missing episodes of better call Saul

Hello, I cannot find episodes 1 and 2 of season 5 for better call Saul, on-demand. Please help!

pat5 by Neighbour
  • 1202 Views
  • 1 replies
  • 0 kudos

Resolved! Error 4-44-3024 sorry playback only available in Canada

I live in Canada, north of Vancouver and checked my IP and it is definitely located in Canada, yet Pik TV stops almost every day with this error. It is unusable. I cannot be the only one in Canada with this error! Help? : )

UnPik by Just Moved In
  • 1558 Views
  • 3 replies
  • 0 kudos

Resolved! On Demand - Pik Login vs Optik Login

Hi,I am trying to determine if I need to purchase Optik TV or Pik TV in the following scenario. There's a particular HGTV show that my wife watches (Home Town) and I've been tasked to find another way to watch episodes on-demand besides StackTV on Am...

Resolved! Pin tv app not working

I have a pixel 3 on OS 10 and an iPad Air (few years old) on iOS 12.4.5.When downloading and opening the app on my pixel, I get only a blank grey screen.On the iPad, I can open the app, but when I try to sign in, using my MyTelus ID and PW, I get the...

Sev by Just Moved In
  • 1514 Views
  • 3 replies
  • 0 kudos

Resolved! optik tv

how do I find my id password for apple tv

wanbatt by Neighbour
  • 1041 Views
  • 1 replies
  • 0 kudos

Resolved! How do you mark an episode as watched in Pik TV?

I have Pik TV on Apple TV but sometimes an episode that I have watched doesn’t show with check mark that indicates it’s been watched already. its impossible to even scroll forward, I just want to mark the episode as watched but have tried select usin...

GTUKIE by Organizer
  • 1261 Views
  • 1 replies
  • 0 kudos

Resolved! Channel still not updated after 36 hours.

I dropped the sports package and added Crave/HBO. I got the confirmation email saying that it would take 4 hours to take effect. It has now been a day and a half with no change. I tried rebooting the pik tv box and logging out and back in on the phon...

Ginaruth by Just Moved In
  • 1331 Views
  • 2 replies
  • 0 kudos

Resolved! Errors and no solutions

Ok we switched to PikTV hoping it would be better. Now the box is constantly freezing and lagging. Error 4-44-123 keeps popping up or the video feed fails to load and sound only. Not even a month into our switch over and so far not pleased with it. A...

Mueller by Neighbour
  • 1192 Views
  • 1 replies
  • 0 kudos

Resolved! Pike tv Beta - No password to rent a movie....

Good day,My 2 years old rent frozen 2.... On pike tv Beta on my apple tv.Is there a plan to activate parental control or add a password to rent movie?Thanks

Patthe by Organizer
  • 1783 Views
  • 2 replies
  • 0 kudos