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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 930 Views
  • 0 replies
  • 6 kudos

Resolved! Pik TV

Token expired. What does this mean? I am new to Pik TV. Please help

Shirley71 by • Just Moved In
  • 1059 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot log into streamed services

Why am I not able to log into streaming services even though I already subscribe to the channels (Global, CTV, Food, Discovery etc)?It asks for an Optik TV login when Telus is selected as my cable provider but wont accept my Pik TV login.

OKMedic by • Just Moved In
  • 1489 Views
  • 1 replies
  • 1 kudos

Resolved! about my pick TV

hi, last time, roughly at Nov last year, i called the help desk to cancel the pick TV since i never watch it. and the assistant said we can try it and it will be a gift, will not charge us, but i found it is charged every month for 5 $, could you dou...

bocaima by • Just Moved In
  • 998 Views
  • 1 replies
  • 0 kudos

Resolved! Pik tv

Does telus provide a box to view pik tv. Or is it solely for apps. On your iPad or newest Apple TV

Jo2020 by • Just Moved In
  • 1030 Views
  • 1 replies
  • 0 kudos

Resolved! PIK TV Android Box tv and video black screens help

I have been trying to watch PIK TV with my Android Box [from Telus] for like a week now with no success. Every time I try and watch any channel, its a black screen with only audio. This also happens with Netflix. Everything else shows up with no issu...

Resolved! global TV app

Can I register for the global tv app if I only have pik tv and an apple box?

Resolved! 4-44-467

We got this error out of the blue. We use Pik TV on the Android box and I had the app installed (not used) on one phone.... Just another one of the ongoing annoyances? Or has someone hacked into our account?

Frithjof by • Organizer
  • 3861 Views
  • 3 replies
  • 0 kudos

Resolved! PikTV not working

I rebooted my PikTV set top box, it requires login from the TV screen, which is a long laborious process.Is there an iOS app to log in so that I can get my PikTV started again. Thanks, CLK1

CLK1 by • Just Moved In
  • 1057 Views
  • 1 replies
  • 0 kudos

Resolved! Does PikTV android phone app support chromecast ?

I am trying to see if PIK is better/will work for me again. Does the android phone app support chromecast ? In the past i have had to use a really bad box for pik tv. Now i am not able to see that box being sold by telus. So if i wanted to watch pik ...

Resolved! Pik TV doesn’t feel HD

When I try to watch it on my phone it feels like 1080p, but when I try to watch it on my Apple TV 4K, it feels like 720p or lower. Resolution feels rather blurry. I have gig internet so I’m pretty sure connection is not the problem and my other strea...

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