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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 940 Views
  • 0 replies
  • 6 kudos

Resolved! Pik TV OS Update

Hi, Any Idea, when Pik TV box will get Android 10 update, which was released in Dec 2019? Thanks !!

Resolved! Error message on all my iOS, and tvOS devices

Howdy, every time I try to play something in Pik or Optik apps (everything updated current as of Aug 20, 2020, I get the following error:ERROR_CODE_DRMAGENT_BLOCKEDI’m not using any external displays and every other video app works.Any ideas?

Resolved! PIK TV Crave on demand

I am new to PIK TV.How can I watch the Crave on demand?I can't find the channel #411 for the Crave.

ian-liang by • Just Moved In
  • 1326 Views
  • 1 replies
  • 0 kudos

Resolved! TFC Channel

Does anybody have the tfc Channel? Telus says they have on demand content but cant find it https://www.telus.com/en/shop/home/product/the-filipino-channel-tvx

Resolved! Blindspot on demand episodes

I was watching blindspot on demand episodes started season 3 just few weeks ago, when I went back to watch where I have left off 5 days ago, all seasons were gone only season 5 left, anyway to get those episodes back please.

Riki by • Just Moved In
  • 930 Views
  • 1 replies
  • 0 kudos

Resolved! how do you use the CTV app with the PIK box

First off new upgrade is terrible. Nothing but trouble since it rolled outConstantly resetting box helps sometimesCan we use the CTV app with the PIK box?When I try to login in just keeps taking me to Optik Login. But i dont have OptikIs there a diff...

CRL by • Just Moved In
  • 2252 Views
  • 4 replies
  • 0 kudos

Resolved! Anyone else losing channels now since this new update???

Since this new update I have been dropping 4 channels ... 115,119,121, and 125 , saying I need to have a pik tv account and to login altho all other channels are working... this happens every 2nd or 3rd day ..I have been calling support (2hrs the fir...

outlooker7 by • Helpful Neighbour
  • 3629 Views
  • 8 replies
  • 1 kudos

Resolved! Pik TV won't play CHEK TV channel 121

Why is Pik TV telling me it can only play CHEK TV channel 121 if I'm connected to my Telus home wifi neetwork while I AM connected to my Telus home wifi network?

Piky by • Friendly Neighbour
  • 3730 Views
  • 8 replies
  • 0 kudos

Resolved! No sound on one channel

All my pik tv channels have sound except for 102? Been that way for a couple of weeks

Dennis5 by • Neighbour
  • 1001 Views
  • 1 replies
  • 0 kudos

Resolved! Home internet error message

HelloI just got my Pik TV box yesterday, and the only issue I can see (although a big one!) is that several channels have a house icon with a slash through it and I can not view these channels. I get the error message stated in my subject line.I am c...

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