Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 6 kudos

Resolved! How do I cancel PikTV?

I’ve searched everywhere on the app and throughout my account on telus.com.I even tried calling and was transferred to optic services but nobody answers the telephone.Does anyone know the process to cancelling PikTV services?

Resolved! Adding devices for viewing

Want to add piktv app to Amazon Fire tablet and Asus laptop but have had no luck. Can you please help by providing process. Thanks

PatPyne by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Re: New service. Internet and Pik TV plus apple t.v.

Hello .. I was just hooked up a Telus fiber optik and a pik tv for my plan. But I was given an apple tv as a gift. Apple tv is hooked up but how Can I get the Pik TV that was in my plan. I am still trying to get to know my apple tv but I have to down...

Leticia by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Web player without Flash

Adobe is killing flash for good on December 31, 2020 (“EOL Date”). Source As September is here I want to know if there is a web player without flash in the way.

Alexrgs by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Sound, but black screen on iPhone app.

The last couple days I’ve been only getting sound, but no visuals when I select a channel on the iPhone app. I’ve tried deleting and re downloading the app, but it did nothing. TV box works fine, but I prefer mobile because it doesn’t pause or buffer...

BritPaun by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! On Demand (crave) auto play?

Is there a way to set up the PikTv media box to auto play the on demand shows from crave? The apple and android apps auto play 50% of the time so I was hoping to set up the media box to auto play all the time, but I can’t find it anywhere how to do t...

ChaeP by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! pik tv and crave

Hi I have pik tv and crave. I would like access to the crave app as they have "the full library of content currently available, use crave.ca on your computer, or watch on the Crave app" "My TELUS credentials are not supported at this time. To set up ...

namjam by Neighbour
  • 8 replies
  • 0 kudos

Resolved! Pik tv and crave

So I recently got the pik tv max package, but the crave that I have now is the on demand crave with bad movies that I’ve never heard of, it’s not the crave I thought it was going to be with movies like joker or Spider-Man far from home. So I’m just w...

Beast by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Pik TV

Can't login to my pik TV and watch on demand or cable

Resolved! Pik TV OS Update

Hi, Any Idea, when Pik TV box will get Android 10 update, which was released in Dec 2019? Thanks !!