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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 931 Views
  • 0 replies
  • 6 kudos

Resolved! reducing the amount of PIK channels I have

Really only want sports channels (maybe crave, not sure). Currently paying for PIK max. So, can I change plans online? Is it possible to keep sports and not have pik max? TIA

mrgn03 by • Just Moved In
  • 994 Views
  • 1 replies
  • 0 kudos

Resolved! Allow install on Chromecast w Google tv

Allow the app to show on Google Play for Google tv so that it can be installed in new devices specially Google Chrome cast w Google tv

GAB78 by • Just Moved In
  • 4129 Views
  • 6 replies
  • 5 kudos

Resolved! Pik TV is now available on NVIDIA SHIELD TV & SHIELD TV Pro

Hey everyone, as some of you may already know, the Pik TV app was recently updated with faster loading, improved navigation and a modernized user interface on the TELUS Android Pik TV Media Box. To further improve your viewing experience, we’ve relea...

psl by • TELUS Employee
  • 6456 Views
  • 10 replies
  • 6 kudos

Resolved! My Pik TV box not showing any wifi connection

As of late last night my Pik box is not showing any wifi activity the middle light is not lighting up.1. I have tried rebooting(unplugged for 10 sec and then again for 2 min)2. Tried the reset on back of Pik TV box (Doesn't seem to do anything)3. Con...

Mike61 by • Just Moved In
  • 2280 Views
  • 2 replies
  • 0 kudos

Resolved! Basics + Crave = no crave content?

I have the Basics+Crave package. But after logging in to crave app with my Telus account, I can't actually watch anything and it says that I don't have an active subscription. Am I missing something here?

mj24 by • Just Moved In
  • 1709 Views
  • 3 replies
  • 0 kudos

Resolved! Pik TV on browser - HORRIBLE EXPERIENCE! - Adobe Flash Pain and Choppy Video

PIK TV on browser. Super choppy and a pain to set up every single time I open browser to watch because of issues allowing flash. Any timeline on abandoning flash? I watch all other streaming services with no problem thru my HTPC. Pik TV is only one w...

RV1 by • Just Moved In
  • 883 Views
  • 1 replies
  • 0 kudos

Resolved! Locked out

I’ve tried logging into my pik TV and have tried both my iWi-Fi network and password and Google email and password and neither are working and I got locked out. Please help me get logged back in or update my info.

Darling by • Just Moved In
  • 1122 Views
  • 1 replies
  • 0 kudos

Resolved! Pik TV - Chrome Browser - lost all thumbnail icons

Hello, I usually login to Pik TV through my Chrome browser and have not had any issues until recently; perhaps about a month ago all of my show icons have disappeared and is now only showing the text names of the shows with a standardized background ...

Bokchoy by • Neighbour
  • 1199 Views
  • 2 replies
  • 0 kudos

Resolved! Sports Pack

I recently got PIK tv on my Apple TV, I included the sports package but I’m unable to watch live sport for some reason. It doesn’t show up on my guide, and when I click on the channels it doesn’t start live broadcast, am I doing something wrong? Anyo...

lee_17 by • Just Moved In
  • 1048 Views
  • 1 replies
  • 0 kudos
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