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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 930 Views
  • 0 replies
  • 6 kudos

Resolved! Low Quality and Green pixelization

For the past few days, the video quality on Pik TV has deteriorated and I have gotten green pixelization. What is happening?

furyx1 by • Just Moved In
  • 923 Views
  • 1 replies
  • 0 kudos

Resolved! How do I delete channels I don’t want

Is there a way to delete and streamline my channel list on guide. Still too many channels ie French channels that I would like to get rid of.

Lanna911 by • Neighbour
  • 1959 Views
  • 3 replies
  • 0 kudos

Resolved! Some else name pops up on account

Very eerie brand new Apple box 4K and when I got into to Telus page on Pik tv to sign it has already signed me in as Eva Mendoza. First off why is someone else name on my stuff!! My first month has been a disaster after switching from Shaw with mixed...

Lanna911 by • Neighbour
  • 1431 Views
  • 3 replies
  • 0 kudos

Resolved! Pik TV won't play on my TV

We have just signed up for PikTV and have it installed on our iPad. We tried using a dock connector to play the programs on PikTV on our TV but when we attach the connector we get an error message saying it will not play because we have screen record...

Resolved! Jerky Picture - Hockey on Sportsnet

Why, while watching hockey on Sportsnet channels, does the picture appear jerky at times throughout the whole broadcast.Sometimes the picture freezes completely for a couple of seconds, the audio is still available.I have tinkered with the 'True Moti...

rcb by • Friendly Neighbour
  • 8440 Views
  • 13 replies
  • 1 kudos

Resolved! the orville/atlanta

Hi there- I see ads on my piktv citytv channel for The oriville and also for Atlanta (tv shows) But I am unable to find these shows anywhere within the app nor on the on-demand How can I access these two shows?

Resolved! WiFi on, Internet off

So I've been having a weird problem with PikTv.I'm connected on copper with a T3200m router and using the Pik app on the Shield box. I can watch any other app on the box without any problems however when I use the Pik app it seems to randomly disconn...

Qix by • Organizer
  • 2521 Views
  • 4 replies
  • 0 kudos

Resolved! Pik tv

I just bought a new Samsung HD tv. I have Telus pik cable box. My Samsung comesWith a universal remote but it’s not working/pairing to my Telus pik box. Can anyone help?

Jenn_a_a by • Just Moved In
  • 908 Views
  • 1 replies
  • 0 kudos
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