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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 934 Views
  • 0 replies
  • 6 kudos

Resolved! BC1 on Pik +5?

Hello,Is is possible to get BC1 (Telus channel 845) as one of my Pik +5 options?Thanks.Glen

groger by • Just Moved In
  • 800 Views
  • 1 replies
  • 0 kudos

Resolved! what STB to use for Pik TV?

I have been using Optik TV for almost 10 years , recently got the fibre connection and it works pretty good. My friend has recently started a new contract with Telus for internet and Pik TV. Connection is VDSL in his area but fibre might be available...

frankw by • Organizer
  • 1454 Views
  • 3 replies
  • 0 kudos

Resolved! Cant get pic TV to turn on

Ok.. Turns out Telus will not help with a real person in all this. I have reset my PIC box, Reset my internet and still just a black screen.. Any help?

Resolved! Curse of Oak Island

What happened on Nov 7. The guide for History channel said the new season of oak island was staring at 5pm, 2 hour show. Tuned in and it was Canadian Pickers!!?! Same again a couple of hours later. On demand is missing Episode 1. Episode 2 was shown ...

F0xi by • Just Moved In
  • 953 Views
  • 2 replies
  • 0 kudos

Resolved! Missing episodes Chicago Med

In Season 6 there is only episode 7 and 8. Season 7 is already upload to date. Any reason why?

Msfit by • Neighbour
  • 1003 Views
  • 2 replies
  • 0 kudos

Resolved! Pik TV service not working

I just added PikTV to our services, and I'm not having any luck logging in either using a web browser (Safari 13/mac os 10.15), (Can't open page because server not responding). On my ipad and iphone, it doesn't accept my login info using the email us...

meltonia by • Neighbour
  • 2036 Views
  • 4 replies
  • 0 kudos

Resolved! How to install Pik TV on my TV

I have just signed up for PIK TV and have downloaded the app and installed it on my phone and ipad. I can't figure out how to set it up on my TV. Thanks for any guidance!

lindam by • Just Moved In
  • 1574 Views
  • 2 replies
  • 0 kudos

Resolved! Apple TV and PikTV - Login Failed

Hi all!I ordered an Apple TV from Telus as part of my PikTV package. I have downloaded the app and everything but I cannot login to the PikTV app itself. It keeps saying login failed even though the username and password are right. Everything else on...

Resolved! PIK TV Concurrent Streams NOT automatically logging out on Apple TVs

I am using PIK TV on up to 4 Apple TV boxes in my home. We are never ever utilizing more than 2 streams at a time and 90% of the time we are using only 1 stream. HOWEVER, the PROBLEM is that the PIK TV APP does not seem to realize I have closed the P...

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