Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Waiting on my new Pik TV box

How long does it take for you to receive the new box from the time you get your e-mail saying that your new box is on the way? Got my email on April 22nd and I'm currently still waiting.

Resolved! Haven't yet received new Telus TV Digital Box

I've had the old PikTV box for years, and have seen that they are being replaced with a new Telus TV box. I haven't had any emails or notices regarding being sent a new box, besides a notice on the PikTV home screen saying I should expect a new box b...

ks9001 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Remote or box not working. Help

I can't get my box to turn on. It was working yesterday.I Pressed power on my remote nothing happened. Changed batteries still nothing.Pressed every button.. nothing.I have the new pik tv box. Is the round circle on the front the power button? I Pres...

New Pik update on nVidia Shield (2017)

This new update has made this app very unusable, I constantly have to force quit the app when watching for any length due to "authorization token expired" when changing channels and the app logouts out almost daily and I have to re login. The interfa...

Resolved! Pik TV On Demand Content

Most Of The Shows I Check That We Want To Continue Watching After ReAdding ALL Our Favorites Has ZERO Episodes! The Very Few That Even List Episodes, Have A Series Description For All Episodes Instead Of That Episodes Description Except The Latest.

Resolved! Random charges

Anyone else get added random charge for Pik tv on their telus bill after this half broken update to the app? I got a fee for a change made and then a higher fee to cancel the change though I never made ANY changes!This update just keeps getting bette...

Resolved! PikTV app update broke the app

Ever since the app update TELUS pushed, the app on our Apple TV is pretty much useless. I’m greeted with an error message every time I open the app. The app freezes every time I navigate the grid view. Not all shows show up in OnDemand. TELUS needs t...

Resolved! Demand Shows

Hi I am unable to watch Better Call Saul Season 6 on demand. I am subscribed to AMC and should be able to rewatch or watch episodes after they have aired, but this has not been happening. To be more specific it is episodes 4 and over. Please help.

Moses1 by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Pik TV update - issues galore

The latest (Apr 2022) update makes the Pik TV apps unworkable.Playback errors, login issues (multiple failed attempts to login), device reboots required, losing frame rate. I reinstalled the app several times but still the same. I have multiple devic...

Olegs by Neighbour
  • 10 replies
  • 3 kudos

Resolved! Pik tv on tcl android tv

Can't install pik tv on new tcl android tvWhen to Google play search for Pik TvPik tv comes up in the auto fill search bar but when I select ok Pik tv isn't one of the App options