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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1913 Posts

Latest topics in Optik TV

How to watch Telus TV+ on PikTV Box

Hello just trying to find out how to watch "Telus TV+" and "Telus Films & Series" on PikTV box? Zero info on the Telus website or through the chatbot. Thanks

M1- by Friendly Neighbour
  • 31 Views
  • 1 replies
  • 0 kudos

Resolved! TELUS TV+ app records to cloud but I have a PVR

I have a PVR and for a month now when I add or update a recording using the TV+ app it doesn't show up on the PVR. The app says it's recording and when it's done it shows up in the list of recorded shows on the app but not on the PVR. All the recorde...

xray by Hero
  • 555 Views
  • 9 replies
  • 0 kudos

HAYU

This is not acceptable. We all better get a credit for this awful service that we pay an arm & leg for. Telus doesn’t do anything, they’re the worst providers. We have no choice but to have to be with Telus because of our location but Rogers is in th...

Pindy by Neighbour
  • 359 Views
  • 4 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 55984 Views
  • 188 replies
  • 6 kudos

Resolved! Equipment Return during Canada Post Strike

I presently have a couple of Telus Boxes to return to Telus. Now that Canada Post is on strike, I am unable to use the original designated method to return this equipment.Does anyone know if Telus has any alternative arrangements to accommodate retur...

AbbyGuy77 by Friendly Neighbour
  • 207 Views
  • 3 replies
  • 0 kudos

ERR_AGL_ACN_3545 - Login Failed

I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...

Paleniky by Neighbour
  • 4180 Views
  • 35 replies
  • 0 kudos

Resolved! If I switch?

If I switch to the android box can I keep my current package , you pick 8 + movies?