Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Latest topics

Playback error on Microsoft Edge browser

Was working yesterday, today I’m advised of a needing to use new site address and now it doesn’t work. Message in the developer tools “uncaught (in promise) DOMException: The play( ) request was interrupted by a call to pause ( ).”

momofkats by Friendly Neighbour
  • 9 replies
  • 0 kudos

Telus - Why would you deploy Pik "upgrade"?

This hot mess is clearly barely functional. I have to reboot my device and/or logout/login again on a daily basis. There's no way you even bothered to test this before rolling it out. Why not rollback until you get this sorted out? It's been weeks an...

Spyhop by Just Moved In
  • 4 replies
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PIK TV app is unresponsive

PIK TV guide on AppleTV is mostly unresponsive and when it works it generates an error message. Are there any plans to fix the app?

Android Pik TV app doesn't work after update - Error 6006

App was working until it forced me to update a few weeks ago. Now I get error 6006 every time I try to play something. Tech support did not have any information on this error. I have an older but top end Android tablet (Samsung SM-T700) with Android ...

Jfattog by Just Moved In
  • 0 replies
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Resolved! My Brllliant Friend - missing episodes

The last two episodes of My Brilliant Friend season 3 (episodes 7 and never showed up on my online Pik TV Crave channel. Do you have access to them?

oac by Friendly Neighbour
  • 6 replies
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PIK TV Issues STILL after previous update

Is there a fix coming?My guide still constantly freezes and changes my channel displayMy phone app continuously signs me outI no longer have access to CRAVEI can no longer watch my app through my projector (phone via direct hdmi cord)I constantly get...

KPicken by Just Moved In
  • 1 replies
  • 1 kudos

Pik app on Apple TV only plays current TV

Pik on Apple TV is only playing what is currently on. I cannot play anything on demand from any of the channels. It’s not 1983! I have updated the app, logged out and signed back in to no avail.

K8 by Just Moved In
  • 1 replies
  • 0 kudos

Pik App no longer works on iPad

My Pik App stopped working in my iPad after the update. I’ve logged out, deleted it and redownloaded it. It opens but nothing will play. Super frustrated!

K8 by Just Moved In
  • 1 replies
  • 0 kudos

PikTV app says not internet connection everytime I shutdown apple tv

Hi there, Background:I installed the PikTV app on an AppleTV all new on June1 2022. The AppleTV has a Cat5 connection to the internet and has an HDMI connection to the TV. Problem:Everytime the AppleTV is powered off and powered on again, the PikTV a...

Armity by Just Moved In
  • 2 replies
  • 0 kudos