Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
i am wanting to stream CBC listen app on my optic evolution tv box however , it snot available on the plays tore, the only available option is the French variant. any thoughts on this?
How to disable the Optik TV service?
When I try to login to the Crave App and website using TV subscriber credentials, it tells me I need to subscribe. When I quit the app or close the window to login again, it's saved the credentials and still tells me I need a subscription. When I go ...
I have Optik TV and recording TV shows is an extra charge. The charge associated with this feature (that should be standard) is $17.00/month. I feel like this a ridiculously high charge for this feature. I understand that it is now cloud storage but ...
I recently changed my theme pack and added some new channels including oxygen true crime and USA network. They appear on my telus box and Telus tv plus app but they are locked in CTV app and it says to contact tv provider; but I do have these channel...
Another rant .. because of missed recordings.My contract started in April, 2023 and so will expire in a couple of months.Since the beginning, series recordings have been frustratingly broken ... unbelievably broken. The android TV based OptikTV has n...
I have a 9241 PVR which has already been replaced once but the problem persists. Certain channels (and more all the time) come in like the video is jerky. Very irritating. I did speak to a Telus agent who told me this was an ongoing issue with this m...
Hi! Missing episode of Married at First sight season 18 episode 15. Please fix. Thank you!
Every time I turn on my TV’s, on a LG and a Samsung, I get this green error message. I press OK and it goes away and the TV programming is back to normal. Does anyone know how to get rid of it? Here’s what it says: Sorry, the application you have tri...
I am a grandfathered TELUS Satellite TV subscriber (a grandfathered services resold by BELL). My location is in rural Alberta where I only have a landline TELUS phone. No internet available and basically only sporadic 2% cell service at my actual rur...
