Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Stingray music on Telus tv sucks since last fall. Difficult to change channels. Don’t understand profiles. No instructions anywhere to navigate how to use. Why the change? Everything worked perfectly before “update”. If no improvements, seriously con...
Tonight I sat down to watch a recorded show on Channel 375 BBC. Nothing -- gone, 1 hour and 3 minutes of a black screen! If I go to Channel 375 it says BBCFHD?? The suggests that the channel exists? It looks like it has been dropped from my packages!...
Why did Telus discontinue Velocity TV and replace it with CTV Speed? CTV Speed as a subpar regurgitated mess of shows which have been a staple of other channels unrelated to the car culture. Seriously Cash Cab? No Barrett-Jackson, no Mecum Auctions j...
My cable channels will freeze intermittently.It will last from a few seconds to about a minute.The tv apps are not affected so Netflix, Prime, and YouTube work flawlessly. I have gone through all the automated reboots and all of the automated trouble...
I have subscribed for stream + 2 months already. Called multiple times because Disney plus activation link is not working. I am unable to activate it. However, issue has still not been solved and no one was able to solve the problem. This is very fru...
I posted something on telus neighborhood the other dayGot a reply for me to send a private message. Where am I supposed to getvthe info as to where to send this private message? I did push the reply on the message & it went to an email. However the e...
I have been trying to access Telus TV app for the past few weeks. I can access the basic channels but not the channels I subscribe to (sportsnet, TLC, etc). I’m hoping someone here can help me. Whenever I call Telus it’s such a run around and frankly...
What does the red explanation mark mean when the system does a check equipment test ?
We have had this telus optic tv one week. Have had problems from the get go. 1) The recordings seem to work now that we subscribe to the service. But when we try & delete a recording after watching the window options don't pop up ie: play, delete, de...
I keep getting an error message when I log in on the my Telus+app is the app down ?
