TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2073 PostsLatest topics in TV
Does the Telus Digital Box work with ARC or eARC?
Just signed up with Telus and got the TV box a few days ago. I am noticing that when my Soundbar HDMI is connected to the TV's ARC/eARC port I get an Error msg often when I watch Telus live TV. Streaming without the Telus TV box, I have zero issues. ...
Optik not recording
Over the past week my wife tried recording a number of shows and they ended up not getting recorded.Today I had a live show (Can v USA final game) programmed to record. I checked it 2 hours and double checked it one hour before it was to start. We al...
Resolved! Optik audio sync
Optik TV audio gradually grows out of sync with the picture and have to reboot the box to correct it. Happens daily. Can we get an ETA on the fix for this issue? It’s been on the forum for years and this is getting ridiculous.
Recordings PVR
New PVR Box. Recording erased. Is there anyway of retrieving? Thank you.
Resolved! Discovery channels shows gone
What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated since our agreement included these channels and now te...
Can't change premium channels online
I can’t complete the last step of changing my Optik tv (Telus TV+) premium channels online. I get to the point where I am asked to continue after changing my selections.But when I click continue, I get this message I've tried using different browsers...
cbc listen not available
i am wanting to stream CBC listen app on my optic evolution tv box however , it snot available on the plays tore, the only available option is the French variant. any thoughts on this?
Satellite TV Receiver issues
I have a 9241 PVR which has already been replaced once but the problem persists. Certain channels (and more all the time) come in like the video is jerky. Very irritating. I did speak to a Telus agent who told me this was an ongoing issue with this m...
Unable to login to Crave App and website
When I try to login to the Crave App and website using TV subscriber credentials, it tells me I need to subscribe. When I quit the app or close the window to login again, it's saved the credentials and still tells me I need a subscription. When I go ...
CTV app updated package/added channels need help!
I recently changed my theme pack and added some new channels including oxygen true crime and USA network. They appear on my telus box and Telus tv plus app but they are locked in CTV app and it says to contact tv provider; but I do have these channel...
