03-02-2017 03:29 PM
For app testing, I installed the CrossyRoad game from the Google Play store. The Pik TV remote D-pad doesn't function at all for this game, making it impossible to play the game. Also, the game is slightly cut-off from the screen. Checked my remote control firmware and it is up to date (2.0.19).
I also tried playing the game using the smartphone Android TV remote control app and it worked. So, Pik TV remote D-pad doesn't work but the smartphone app remote control D-pad works.
Solved! Go to Solution.
04-28-2017 12:44 AM
03-02-2017 04:12 PM
Tried some other games and had similar issues:
Of note, this issue does not impact all games. I tested the Despicable Me game and it is fully functional. I also tested a non-game app, Economist Films, and navigation via the Pik TV remote was fully functional.
04-05-2017 07:11 PM
not related to D-pad, but related to the app Economist Films: do you find some videos freeze on the video about 2-10seconds from start but audio continues playing?
04-28-2017 12:01 AM
I lost the android remote app how can I get it back to use with the games your talking about? cant seem to find it?
04-28-2017 12:44 AM
04-30-2017 07:54 PM
Hey thanks that’s awesome
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