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PikTv stuck at "PikTv isn't responding"

My pikTV is stuck at Piktv isn't responding. Do you want to close it? I could not do anything with it. The remote doesn't respond. I see the options report wait ok. But couldn't select one. Since the remote isn't responding. In the background the last channel that I was watching was showing though. Although I couldnt get the remote to work since the PikTv isn't responding is on top of it? Tried rebooting for several times but it's just showing isn't responding everytime. Is there any way to factory reset it if I couldnt use the remote?
Any help or solutions will be appreciated?

Community Power User
Community Power User

Have you tried fresh batteries in the remote?

There is a reset button on the rear of the PikTV device. You need a paper clip or pin to reset it.



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Just Moved In
I unplug everything from the media box for 10 minutes and then reconnected. Then it worked again. Also resolved the flickering