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PikTV app update broke the app

jimKnopf128
Organizer
Ever since the app update TELUS pushed, the app on our Apple TV is pretty much useless. I’m greeted with an error message every time I open the app. The app freezes every time I navigate the grid view. Not all shows show up in OnDemand. TELUS needs to acknowledge that they screwed up the update and release a fix asap
1 ACCEPTED SOLUTION

Fabylous
Neighbourhood Alum
Neighbourhood Alum

Hi @jimKnopf128 have you tried to reinstall the app since the update?  This may help fix the issue.  

View solution in original post

2 REPLIES 2

Fabylous
Neighbourhood Alum
Neighbourhood Alum

Hi @jimKnopf128 have you tried to reinstall the app since the update?  This may help fix the issue.  

I did now, it did not help the issue. Thank you for trying.