Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1459 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

314 Posts

Latest topics in Optik TV & Pik TV

Resolved! Missing PVR shows of scheduled series recordings

Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc.Well, since t...

dadlife by Just Moved In
  • 718 Views
  • 6 replies
  • 0 kudos

Closed Captioning not working when playing back recordings

When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning works for recorded shows. Any ideas?

piqpst by Just Moved In
  • 15 Views
  • 0 replies
  • 0 kudos

Telus remote code for NTC TV?

Telus list states it’s 1268, but that doesn’t work. Help desk says oh it’s a new brand so too bad. has anyone else had success? What is telus timeline for fixing it?

Kiti63 by Neighbour
  • 154 Views
  • 4 replies
  • 0 kudos

Telus Evo PVR Any Day, Any Time

We just got upgraded to the Evo box and I've noticed I don't have the option to choose any day any time for my series recordings anymore. There is a show I watch that plays reruns multiple times a day and because this PVR only records once a day, it ...

kjayne by Just Moved In
  • 135 Views
  • 3 replies
  • 0 kudos

Resolved! Is TELUS using community or private parking for their Fleet?

This a weird topic to bring up regarding a company that posted 20.1 billion in revenues last year but does TELUS use community parking for its service fleet? I would think a company, a conglomerate, this size would either have enough resources to hou...

TELUS VAN.png
FrankRubye by Friendly Neighbour
  • 482 Views
  • 12 replies
  • 0 kudos

Smart TV and Optik both on Ethernet/lan

I have only one Ethernet connection that I use with my Optik box. Can I use an Ethernet hub to allow my Smart Tv to be wired to the Internet instead of WiFi? I would plug the hub to the Ethenet and the Smart Tv and the Optik box to the hub.Thanks

Resolved! Recording time

We just switched from Shaw to Telus .My neighbor has had Telus for a year or more and he showed me the features that helped me be comfortable with switching to Telus.Telus set us up with Optic TV+.This is supposedly an upgrade to the system my neighb...

BigAl2 by Friendly Neighbour
  • 271 Views
  • 8 replies
  • 0 kudos

Deceptive Practices

We recently had a Telus agent visit our home, lured by the promise of their fiber optic line. Initially, we were skeptical as Telus had previously informed us that fiber optic wasn't available in our area. However, the agent assured us it was now acc...

Neda by Neighbour
  • 144 Views
  • 2 replies
  • 0 kudos

Telus TV21T Picture Quality/Telus won’t cancel

Hey guys,I’ve been paying for almost a year and the picture quality mainly on the regular hd channels is horrendous still. Watching the playoffs has been the last straw for me. Sportsnet+ provides a less pixelated feed. The 4K channels they look dece...

Friendliest neighbours
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