Pik tv box just started rebooting every few mins when watching Netflix

[Thelimey]

I see several other posts with similar issue. My box this evening, when watching Netflix would loose the picture, you could still hear audio and then after a couple of mins would reboot. This is very annoying. Other posts appear to be from June or July stating it’s a know issue and TELUS will fix. Yet it’s Oct 24 2018 when this just started occurring for me. Netflix via Pik TV was fine 2 days previous. Any ideas anyone?

[WestCoasterBC]

Verify in the playstore you have the latest PikTV update installed.

[Jps87]

I'm having similar issues, everything is up to date.

[WestCoasterBC]

What version number of PikTV does it say you have installed?

[Jps87]

I've found that uninstalling all Netflix updates helps. It's only been 24 hours of texting but it hasn't happened yet.

[Jps87]

Correction: Testing***

24 hours of testing

[Thelimey · Accepted solution]

So after putting up with this I finally sent the media box back to TELUS and received a refund. The box itself is problematic. My new Apple TV works just fine with the Pik TV app. That’s the way to go!