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Pik media box replacement

dfrancey
Helpful Neighbour

I recently received notice that Telus is replacing its Pik media box with an upgraded model. However, I have two boxes. Does this mean I have to purchase a second box to replace the box I bought a couple of years ago? 

1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

PikTV is meant to be a single point of service; Telus offers Optik for those wanting multiple TV connections. My expectation is you will need to purchase a second box if you want to maintain your current situation.

 

NFtoBC
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3 REPLIES 3

NFtoBC
Community Power User
Community Power User

PikTV is meant to be a single point of service; Telus offers Optik for those wanting multiple TV connections. My expectation is you will need to purchase a second box if you want to maintain your current situation.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

dfrancey
Helpful Neighbour

Thanks, I appreciate the answer, although it pretty well confirms my suspicion. Another $100 out the door. 

Telus_TV
TELUS Employee
TELUS Employee

Hi dfrancey, could you reach out to us via direct message on Social Media (Twitter, Facebook, Instagram)? We can take a look at your account and offer a personalized solution based on what suits your household best!