Pik TV on Sony Smart TV

[Troper]

I can sign in to PIK TV on my PC, but cannot sign-in using the same credentials (ie my username and password on mytelus account) on my Sony Bravia Smart TV.  I have unistalled and reinstalled the app, rebooted the TV, rebooted the modem all to no avail.  Any other ideas?

[T-Speed]

Hi @Troper 

If none of the troubleshooting steps here  https://www.telus.com/en/support/article/common-pik-tv-errors didn't help, we recommend contacting our technical support:  1-888-811-2323