We have the next box. I can't for the life of me figure out why the Closed Captions are not able to be adjusted.By default the text is default which is too large for us and the backround is black, we prefer clear. I've done the proper adjustments in ...
Hello, I raised this issue over a year ago but the sound sync issue on Apple TV seems to be getting worse. It started with just American channels but now is affecting time shift channels as well as some others including Food Network. Is there any ETA...
I know there are free previews offered, but these channels and locked on my guide and only give me an option to subscribe. How do I access the free preview channels? Ie HGTV and Adult swim are available until end of September.
When I log into my telus account and go into Optic TV it doesnt show my channels. tells me to call support number. Tech Services said it was due to me using Microsoft Edge and i should use Chrome. I used Chrome and all was good for the first time i l...
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
why does telus suck so bad? Why dont Canadians have any other options? I am sitting here on hold for the second hour. so just killing my time by posting how incredibly wonderfulty their service is. how is your day going?
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning works for recorded shows. Any ideas?
After almost 3 hours on the phone last week I resolved my account issues and setup a new 2yr agreement. As a part of the new setup I was to receive a 4k PVR (or equivalent) and 4k wireless box for a 2nd TV. Today I received a "4K Wireless Digital Box...
I was watching my recordings this evening, got a notice that my remote batteries were low so I changed them. I went back into my recordings to continue watching and all my recordings are gone! Even my scheduled recordings. Anyone experience this? Not...
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