09-18-2018 04:56 PM
Hey Neighbours, some exciting news! We're dedicated to providing you with new and exciting features that make streaming live TV better and easier. Our latest milestone puts Pik TV for the first time on Apple TV, providing an overall enhanced viewing experience without the need for additional hardware.
Here's some info on how to watch Pik TV on your Apple TV.
1) Start watching live TV on your Apple TV
Using your Apple TV 4K or any 4th generation Apple TV device, simply download the Pik TV app and login using your My TELUS credentials.
2) On Demand purchases
Currently, On Demand purchases are unavailable via the Pik app on Apple TV. We're working hard to enable this feature. In the meantime, you can easily make On Demand purchases through your browser or any Android device. In addition, you are still able to watch already purchased assets on your Apple devices.
3) Having issues with your Apple TV?
TELUS does not support hardware issues for Apple TV. For Apple TV related issues, please contact Apple directly or visit support.apple.com/en-ca.
For more details on Pik TV, please visit the Pik TV website
For support articles, please visit the dedicated Pik TV support articles
For more discussions topics, please visit the Pik TV Neighbourhood forums
12-12-2018 12:31 PM
How do we receive messages from Santa'slittlehelper , I was to get one. Thanks
02-13-2019 11:01 PM
What version of Apple TV with PikTV run on? Only the current 4k version? Non-4k 4th gen? 3rd gen?
02-13-2019 11:07 PM
07-12-2019 04:45 PM
07-12-2019 07:20 PM
11-24-2019 06:28 PM
How much data would it consume if its not connected to your telus home internet?
11-24-2019 10:38 PM
It depends on the picture quality of the video you are streaming. Telus does not publish the info, but for comparison, Netflix streams at approximately the following rates:
|Resolution||Streaming Bitrate||Hourly Conversion|
|480p (720×480)||1750 kbps||~792 MB per hour|
|720p (1280×720)||3000 kbps||~1.3 GB per hour|
|1080p (1920×1080)||4300-5800 kbps||~1.9 GB to ~2.55 GB per hour|
|1440p (2560×1440)||6350 kbps||~2.8 GB per hour|
|4K (3840×2160)||8000-16000 kbps||~3.5 GB to ~7 GB per hour|
01-19-2020 11:46 AM
How do you control Close Captioning for Pik app installed on an Apple TV. Easy to do on a Pik TV remote but I cannot turn off CC on the Pik app running on my Apple TV ?
01-19-2020 12:08 PM