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Pik TV is now on Apple TV

dru
Community Manager
Community Manager

Hey Neighbours, some exciting news! We're dedicated to providing you with new and exciting features that make streaming live TV better and easier. Our latest milestone puts Pik TV for the first time on Apple TV, providing an overall enhanced viewing experience without the need for additional hardware.

 

Here's some info on how to watch Pik TV on your Apple TV.

 

1) Start watching live TV on your Apple TV

Using your Apple TV 4K or any 4th generation Apple TV device, simply download the Pik TV app and login using your My TELUS credentials.

 

2) On Demand purchases

Currently, On Demand purchases are unavailable via the Pik app on Apple TV. We're working hard to enable this feature. In the meantime, you can easily make On Demand purchases through your browser or any Android device. In addition, you are still able to watch already purchased assets on your Apple devices.

 

3) Having issues with your Apple TV?

TELUS does not support hardware issues for Apple TV. For Apple TV related issues, please contact Apple directly or visit support.apple.com/en-ca.

 

For more details on Pik TV, please visit the Pik TV website

For support articles, please visit the dedicated Pik TV support articles

For more discussions topics, please visit the Pik TV Neighbourhood forums

92 REPLIES 92

How do we receive messages from Santa'slittlehelper  , I was to get one.  Thanks

rcrh
Connector

What version of Apple TV with PikTV run on?  Only the current 4k version?  Non-4k 4th gen?  3rd gen?

 

Thanks.

WestCoasterBC
Community Power User
Community Power User
It will only run on Apple TV 4K and 4th generation only.

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Mmcshannock
Just Moved In
Hello! Can’t seem to find an answer to this anywhere! But does Pik TV use data when watched on an Apple TV? And what about on a laptop while at home using my TELUS internet
TIA

PIK is a IPTV encrypted signal through a private network. Netflix is through the public internet. No , PIK does not use
your data but Netflix does.

The Apple TV does not change the nature of the signal. The-set box decodes the signal.

Sent from my iPhone

BeefPorkChicken
Connector

How much data would it consume if its not connected to your telus home internet?

NFtoBC
Community Power User
Community Power User

It depends on the picture quality of the video you are streaming. Telus does not publish the info, but for comparison, Netflix streams at approximately the following rates:

 

ResolutionStreaming BitrateHourly Conversion
480p (720×480)1750 kbps~792 MB per hour
720p (1280×720)3000 kbps~1.3 GB per hour
1080p (1920×1080)4300-5800 kbps~1.9 GB to ~2.55 GB per hour
1440p (2560×1440)6350 kbps~2.8 GB per hour
4K (3840×2160)8000-16000 kbps~3.5 GB to ~7 GB per hour
NFtoBC
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JoJo_Alta
Just Moved In

How do you control Close Captioning for Pik app installed on an Apple TV.   Easy to  do on a Pik TV remote but I cannot turn off CC on the Pik app running on my Apple TV ?

Swipe down on the remote. Below the title and time bar you will see 3 icons (i) on the right and (cc) and (ad) on the left. Swipe over to (cc) and click

Further if you swipe down again while on live tv you will see the quick access bar. Swipe left right to quickly access other channels.