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TV

Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.

2020 Posts

Latest topics in TV

4k PVR and Activation Code Problem

My sister's 4k PVR was a little problematic, so several months ago we received a replacement. The PVR replacement asked for an Activation Code which Telus did not provide. We ended up sending it back and sticking with the old PVR. The old PVR finally...

TV Buffering and then Freezes on Restart Show or Resume

I have this problem for those shows that are restarted from the beginning. First I get the buffering, please wait message and then I get the cannot play program with the "watch live TV" green button. If I don't press the button, it just goes to live ...

Sound issues & picture problem HDR

What's going on with sound TelusTV-21T? My STB runs through my Denon amp but the last little while the sound quality sucks! Often when viewing the 'Guide' or other menu options the sound goes quiet and sounds like it's only coming from one channel......

MrSL by Leader
  • 20 Views
  • 0 replies
  • 0 kudos

Does the Telus Digital Box work with ARC or eARC?

Just signed up with Telus and got the TV box a few days ago. I am noticing that when my Soundbar HDMI is connected to the TV's ARC/eARC port I get an Error msg often when I watch Telus live TV. Streaming without the Telus TV box, I have zero issues. ...

alawlor by Neighbour
  • 3071 Views
  • 6 replies
  • 0 kudos

User has no rights

I’m getting the “user has no rights” message with the TV+ app and on browser. I haven’t been able to watch since I recently renewed my contract.

tojolaw by Neighbour
  • 21 Views
  • 0 replies
  • 0 kudos

Optik TV Android Box setting up profiles

Hi,I have 2 Telus Optik TV Android boxes (TelusTV-21T).With my first one, when the TV and box is powered up, I get a "Who is watching what" screen, where I can choose between 2 profiles that I setup. Each profile has a different profile pic.But with ...

gpi by Organizer
  • 114 Views
  • 5 replies
  • 0 kudos

Telus box Netflix, Amazon Prime 5.1 sound

It seems that I have 5.1 sound for many live tv shows, as well as Apple TV and Disney+, however it seems that when it comes to Netflix and Prime TV, all I get is 2ch stereo. I don’t see anywhere where there’s an option to change the sound setting for...

BCTV by Friendly Neighbour
  • 57 Views
  • 0 replies
  • 0 kudos
Friendliest neighbours
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