03-01-2019 05:10 PM - edited 03-01-2019 05:12 PM
Two issues have been identified from a recent Pik TV app update, released on Monday, Feb 25th. If you encounter the issues listed below, please follow the solution suggested.
The above issues impacts Android & iOS phones and tablets.
Pik TV on Apple TV or the Pik Android Media box are not impacted.
Solution: Another update has been released to address the issues above. Please update the app in iTunes/Google Playstore. If the app fails to update, please uninstall the app from your device, then re-install from iTunes/Google Playstore.
For more support articles, please visit the dedicated Pik TV support articles
For more discussions topics, please visit the Pik TV Neighbourhood forums
03-05-2019 06:48 PM
03-05-2019 06:57 PM
Hi @brownknuckles, the correct version of the app would be available upon reinstalling. The error you've mentioned would be caused by an account-related linkage missing. Please feel free to send a message on Twitter (https://twitter.com/TELUSSupport) or Facebook (https://www.facebook.com/telus), or reach out to our Chat team on our website for some help. 🙂
04-03-2019 03:47 PM
I'm Getting the same LP1008 error on my phone and on my computer (browser). But My Pik TV media box is working.