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03-07-2019 12:21 AM
I have Apple TV with Ethernet. Almost every evening while watching PIK TV after an hour or so, the picture goes blank and I see the dotted circle (waiting) and sound continues. Then the entire screen dies. I can get Vimeo and other programming at this time. But when I try to reload PIK TV I just get a blank screen. It stays like this for about 5-10 minutes. Sometimes I get "no HTTP" I've tried rebooting Apple TV but it doesn't work.
I try using web browser on computer. It sometimes works.
This has been going on for a month ever since I switched to Telus. It is rare to be able to watch an entire hour of programming w/o the **bleep** thing dying. I'm completely fed up with this crap. It takes an hour to get to speak to a rep. The last time he said he was going to call back but he didn't.
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03-13-2019 01:52 AM
What I do is : using my ATV remote menu button and go back to the ATV “home screen”. Then you have to close the PIK app. ( sort the same as closing an app on your phone). Open the Pik app again and cursor back to your show. I am pretty quick now.
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03-13-2019 01:52 AM
What I do is : using my ATV remote menu button and go back to the ATV “home screen”. Then you have to close the PIK app. ( sort the same as closing an app on your phone). Open the Pik app again and cursor back to your show. I am pretty quick now.
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09-20-2019 09:52 AM
the thing is, we shouldn't need to go through all this hassle every day or two. telus needs to get their crap together and fix this.
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09-20-2019 11:54 AM
The Apple TV app was fixed quite a while ago. Perhaps delete the app and reload it again. Make sure you have the latest TVOS on your Apple TV. I have no problems with PIK since.
