No sound on one channel

[Dennis5]

All my pik tv channels have sound except for 102?    Been that way for a couple of weeks

[KHR · Accepted solution]

Hi @Dennis5 

How are you watching Pik TV? I tried Apple TV, the Pik box, telus.com/watchpik and iOS and the audio on 102 is working for me.

If you're watching on your Pik box, have you tried re-booting it? Home-> Settings -> Device Preferences -> Reboot.