TELUS Neighbourhood

WestCoasterBC · ‎04-12-2017

Launched Netflix the error appeared. On a closer look on "more details" it was not connected to 2 of 4 Netflix servers. The device was had an internet connection obviously.

Rebooted the device and was then able to launch without issue.

This seems like a common error based on Netflix support articles, and perhaps should be included in support documentation for PikTV.

SN · ‎04-13-2017

Thanks! Yes, it does seem like a common Netflix issue that is not specific to Pik TV. There are Netflix support articles on this: https://help.netflix.com/en/node/12232

Given that there are many various types of one-off Netflix issues that can appear, we should consider a support article that links to the Netflix Hep Center home page: https://help.netflix.com/en

View solution in original post

melissaj · ‎04-13-2017

tag @SN

SN · ‎04-13-2017

Thanks! Yes, it does seem like a common Netflix issue that is not specific to Pik TV. There are Netflix support articles on this: https://help.netflix.com/en/node/12232

Given that there are many various types of one-off Netflix issues that can appear, we should consider a support article that links to the Netflix Hep Center home page: https://help.netflix.com/en

TELUS Neighbourhood

Netflix error