Netflix & Gray Screen

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paamerlaa
Resident
I've been a PikTV user for quite some time. It's a great device when it works but I have been having lots of issues. Recently, while watching Netflix the screen turns gray and then the PikTV box shuts off and restarts. I find that I only have this problem when I watch Netflix. Even after rebooting the system, it still occurs.

I've tried everything...i.e. Restarting box, killing other apps. Has anyone else encountered this?
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Pizoahn
Neighbour
Yeap. Telus sippprt has been utterly useless
dmarkp12
Resident

Yes, this has been an ongoing issue for quite some time for me, and it’s really frustrating as there doesn’t seem to be a fix anywhere

Skulchyski
Connector
This is just getting ridiculous it is happening all the time now! You can’t even get through a half hour show!! On my main tv I got rid of the box and just use online. I have the box in the bedroom and it craps out after 4 min in Netflix and does a reboot to just do it again!!!