Netflix & Gray Screen

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paamerlaa
Resident
I've been a PikTV user for quite some time. It's a great device when it works but I have been having lots of issues. Recently, while watching Netflix the screen turns gray and then the PikTV box shuts off and restarts. I find that I only have this problem when I watch Netflix. Even after rebooting the system, it still occurs.

I've tried everything...i.e. Restarting box, killing other apps. Has anyone else encountered this?
Pizoahn
Neighbour
Yeap. Telus sippprt has been utterly useless