Missing On Demand episodes

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tammy15tlf
Neighbour

When will the Survivor episode(s) from Dec. 11th be available? Episodes 12 & 13 are missing from the list. Is or was there an extra episode? 

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TELUS Employee
TELUS Employee

Hi @tammy15tlf 

 

Thanks for bringing this to our attention! Episode 12 from Dec. 10th was added late last night. Unfortunately, there was a delay getting the episode from our content provider. In addition, the episode numbering seems to be off, so only one episode was missing. Episode 13 is the season finale, airing on December 17th, and Episode 14 is the reunion special, immediately following the finale. If you can't catch these live, they should be available 24-48 hours after airing.

 

-KHR

 

 

tammy15tlf
Neighbour

Awesome, thanks for the info! Smiley Happy

ifionly
Resident
I see a few others reporting missing on demand episodes. Could you please look into my mysterious missing episode: Silicon Valley HBO S6 E7. The release date for the episode was Dec 8. The episodes release in Sundays and appeared on demand episode on Mondays. This episode has yet to appear on demand ! It is listed in S6, but always just shows "upcoming." Frustrating as this is the series finale!
TELUS Employee
TELUS Employee

Hi @ifionly 

 

Silicon Valley Season 6 Episode 7 has been added. Sorry for the inconvenience and thanks for bringing this to our attention! Enjoy!

 

-KHR

tammy15tlf
Neighbour

Re: The Bachelor

Was there an extra episode this week that hasn't been uploaded? Looking at the list it jumps from 5 to 7...and 7 is airing tomorrow so would like to get caught up if so...

Also...episode 5 doesn't have the full show....It cuts out before getting to the end Smiley Sad 

tammy15tlf
Neighbour

There is almost an hour missing from episode 5...will it be fixed soon?!

TELUS Employee
TELUS Employee

Hi @tammy15tlf,

 

Sorry for the delay on this - we have uploaded the full episode for Episode 5 (and Episodes 6 and 7 are now available as well). There was an issue with the file from our content provider. Sorry for the inconvenience and thanks for your patience!