OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Where can we find the list of upcoming free previews on the Telus website ???? Right now when I put " free previews " in the search box it takes me here: https://www.telus.com/en/tv/what-to-watch So is there any place ( besides channel 5 ) that I can...
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning works for recorded shows. Any ideas?
Big Brother Canada Season 12, Episode 28: The recording time shows 1hr33mins and it stopped recording an hour in. So, I tried to watch it On Demand and it stopped at the same spot. Very frustrating to watch the entire season and not be able to watch ...
I live in Medicine Hat Alberta. I have been a long time customer of Telus. We are currently being charged $270 for a TV and Internet Bundle. We have had Telus reach out to us on the phone and in person saying how ridiculous loyal customers paying tha...
I have an Arris optik tv PVR box and I had been having issues with Recordings where the box would not record after a few weeks/months which made me have to restart the box by unplugging the Modem, PVR and Digital box and that would resolve the proble...
I recently switched over to the new TelusTV-21T boxes. Now I am having issues with the boxes reducing the sound. I have a Samsung TV. When I use the samsung tv app on the actual tv, the sound is fine. When I use the telus box, the sound is significan...
Telus list states it’s 1268, but that doesn’t work. Help desk says oh it’s a new brand so too bad. has anyone else had success? What is telus timeline for fixing it?
To all my fellow traveIers.... everyone enjoying the fact that Telus shut down VPN access to Optik TV on February 13? This is ridiculous. We are paying for this service, we are using a Canadian VPN, why should we be denied access. Telus indicated it'...
Now a new bug, to me at least. A one hour recording time shown and the show stops playing at 1/3rd of the way when fast forward button pressed. restarted several times and gave up. Things should be getting better, but against all odds they are gettin...
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