Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1381 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

311 Posts

Latest topics in Optik TV & Pik TV

Android 4k Optik Picture quality issues

I keep seeing these posts every week on reddit, but they dont seem to post them here. I also have the new Optik android 4k platform and feel the picture quality is not as good. Almost anyone choosing a cable provider will cite picture quality and cha...

Montell by Organizer
  • 2420 Views
  • 9 replies
  • 0 kudos

Optik Tv Customization...no go on MyTelus

Hiya neighbours! I have only just gotten Optik TV. To test it out and get a little feel I have opted for the Basics + Pick 5. Mmm well there's a couple channels that I want to change already.. From every how to and forum I've looked at, they all poin...

Amazon Prime locking up

Anyone else having problems accessing Prime on channel 424?Mine just locks up at the loading screen.Luckily our TV has it on the remote.

Resolved! I am begging you, please fix the On Demand pause feature

I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...

Telus TV+ app is crap on Apple TV.

They may changed the name but the app is still terrible. It just froze again on my Apple TV. Worst streaming app ever. Hey Telus, have any plans to make a better product? Why does every update make the app even glitchier? It's about on par with your ...

CGBG by Friendly Neighbour
  • 76 Views
  • 1 replies
  • 0 kudos

NHL on optic

Channel 910 , NHL on Optic has NOT BEEN WORKING in my neighbourhood in Edmonton for almost two months !!It does not update the scores at all. I have spoken to tell us and they say it is with the provider , it is ever going to be fixed ??So frustratin...

Resolved! New Digital TV Boxes and IGMP Proxy

Hello, this is a question for fellow home nerds and any telus reps looking at the forum. I have a Unifi Dream Machine pro router in my house and take pride in managing my own network. I'm able to completely remove the Telus router from my network and...

dolatyler by Just Moved In
  • 630 Views
  • 6 replies
  • 0 kudos

Resolved! You are not subscribed to recordings

Just got my new Telus device but I’m getting the above error. When I signed up, the person I talked to said that cloud recordings were included for free now. But as soon as I installed the device and got it up and running and tried to record for the ...

Friendliest neighbours
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.