OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Why are live sports not really “live” and is a good minute behind ?I just got the new Telus box and I never ran into this problem when I had the older boxes ? Watching the football game and I compared it to my DAZN stream and DAZN was ahead of my “li...
Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that point. I contacted service, all they did was reset...
I keep seeing these posts every week on reddit, but they dont seem to post them here. I also have the new Optik android 4k platform and feel the picture quality is not as good. Almost anyone choosing a cable provider will cite picture quality and cha...
Not sure what is going on here, but (some) recent, both scheduled and actual recordings have bizarre titles rather than just S1:E4. Doesn't appear to be channel specific. E.g.:
Hiya neighbours! I have only just gotten Optik TV. To test it out and get a little feel I have opted for the Basics + Pick 5. Mmm well there's a couple channels that I want to change already.. From every how to and forum I've looked at, they all poin...
Anyone else having problems accessing Prime on channel 424?Mine just locks up at the loading screen.Luckily our TV has it on the remote.
I posted this, probably a year or more ago. Your response was “thank you for bringing this to our attention, we’ll take a look at that”. It’s still just as bad, unchanged. Here’s what happens. I find - for example - a Crave show in On Demand. I watch...
They may changed the name but the app is still terrible. It just froze again on my Apple TV. Worst streaming app ever. Hey Telus, have any plans to make a better product? Why does every update make the app even glitchier? It's about on par with your ...
Channel 910 , NHL on Optic has NOT BEEN WORKING in my neighbourhood in Edmonton for almost two months !!It does not update the scores at all. I have spoken to tell us and they say it is with the provider , it is ever going to be fixed ??So frustratin...
Hello, this is a question for fellow home nerds and any telus reps looking at the forum. I have a Unifi Dream Machine pro router in my house and take pride in managing my own network. I'm able to completely remove the Telus router from my network and...
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