June
I only want to watch 1 channel. Every time I have it on, after 4 hours, it defaults back to PIK's main menu.
Solved! Go to Solution.
June
Hi @tonten
What device are you watching Pik TV on? If you're watching on the TELUS TV Digital Box, you can manage your screen saver preferences in Settings --> Device Preferences --> Screen Saver. If you want your TV to play forever, you can select 'Never' for When to start and 'Never' for Put device to sleep.
June
On Optik, similar activity is part of the Energy Star requirement, and can be changed by request to Telus for a change to the 4 hour limit. I do not know if the same applies to PikTV.
June
Hi @tonten
What device are you watching Pik TV on? If you're watching on the TELUS TV Digital Box, you can manage your screen saver preferences in Settings --> Device Preferences --> Screen Saver. If you want your TV to play forever, you can select 'Never' for When to start and 'Never' for Put device to sleep.
June
Chromecast. I've already configured chromecast to never turn on screensaver and ambient mode and the TV to always be on. But after 4 hours, any telus channel I'm watching turns off and it defaults back to the previous telus selection menu.
June
Do you mean Chromecast with Google TV? Pik TV doesn't currently support Chromecast.
Either way, there isn't currently a way to disable this 4 hr timer. I can pass the feedback to our Android TV developers.
June
Oh. I have PIK TV installed on my chromecast. It works fine except that I can't stream any channel for more than 4 hours before it shuts off and defaults back to the previous menu in PIK
It says on telus official page I can use it chromecast.
https://www.telus.com/en/support/article/pik-tv-app-chromecast-google-tv