Error code 4-44-140

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paw2001
Friendly Neighbour

later issue with PikTV, while watching VOD the screen will go black and this code will pop up on the screen. I think it is related to the last App update. 

ausphil
Friendly Neighbour

Yes I have been experiencing this every few hours the past couple weeks. Super annoying.

J30
Neighbour

I get this error constantly. Very annoying

DarkHazzard
Friendly Neighbour

Hope This One would help. 

 

This was Posted by Drew 

 

 I get the error code 4-44-140
 

Figured it out.  Adblock was causing it.  Disabled it and it is working again

paw2001
Friendly Neighbour

no ad block playing thru the PikTV box, this is where I encounter problem. if you channel up/down it will bring the feed back. I think the problem is at Telus' end with the data feed. 

someone_9e9
Ambassador
Oh i got this too and the only way i get rid of it is turning tv on and off and or reset Smiley Sad
Does your video on demand update??
TELUS Employee
TELUS Employee

Hi everyone, 

 

We are sorry that you are having a not-so-good user experience of this error message. We are working hard on resolving this issue. Thank you for your patience as we are working hard on getting this fixed.

paw2001
Friendly Neighbour

i did an update a last week but I have no idea what got updated. Issue still exist but not as frequent, guess it a learning process.

Charlie4
Resident

Did anyone figure this out? A month later and no response seems like Telus doesn't really care about customer satisfaction.

Community Power User
Community Power User
Telus thought they had it fixed but the error popped back up. Many users reported the issue again. Just have to be patient and wait for a fix.
Hurlz
Resident
How do disable adblocking from a tv? Is that even possible?
Community Power User
Community Power User

@Hurlz  Please start your own question as this does not pertain to PikTV.

 

Skulchyski
Organizer
It’s back!!!!

This error has been making a comeback on my box!
excdnpara
Resident

Hey dude, thanks for the info and it was driving me crazy until I disabled the adblock as you mentioned!

Thanks