Regardless which channel I watch, error "This channel is currently unavailable, please try again later. Error No.4-44-206"
comes up every time. Usually within 30 minutes. Attempt to re-start the channel fails with the same error.
I have this error as well. Usually happens on the hour after you watch a program for a while. Then, the system does not allow you to access any channel for several days. Yes, I have changed browsers (Chrome\IE\FFox\Edge) and same thing and yes have flash enabled and yes I have rebooted several times. Has been going on for MONTHS.
Thank you, Gregorio99!
I guess PikTV is not that important to Telus if they let customer issues go un-answered for a week. I chat to support yesterday,
and they gave me another work-around - clean cache and cookies. Worked for me for about half an hour. Then again 4-44-206.
So, casting to Chromecast is missing in PikTV app. In browsers it is available via Chrome only. But doesn't really work. Frustrating.
Actually, my solution of logging out does not work all the time. In fact, it only worked once.
TELUS continues to drop the ball in this area and is clearly misleading the public when it claims their Optik TV service will work with a browser.
Even the TELUS tech support reps will tell you they do NOT have a solution for this problem.
Casting to a TV device is unavailable for many TV show applications; PikTV is not unique in that manner. Often this is dictated by the developer, or the copyright owner, as to what types of viewing will be available for their product.
I was surprised when some things (not PikTV) I wanted to project through my Apple TV were unavailable through that method, but I could set the TV up as a monitor instead, and view that way. Seems silly, but it is what it is.
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It is true. What is also true software that doesn't support functionality required by user has short life.
Casting is the future of IPTV. How Telus doesn't understand that is beyond me.
Telus has already missed the trend once when users started to cut cable. PikTV was a good chance
to get audience back. But it is loosing competitive edge fast - buggy, lacking functionality, poorly
supported. If Telus won't start listening this potentially very promising service is doomed.
Here's my vision of good TV service:
- large content
- competitive price
- can watch on TV (seriously, how many watch TV on phones?)
- mobility (take service with you anywhere in the world)
- well maintained
- well supported
For example, with CraveTV I was able to watch GOT premiere on big a...ss TV minutes
after checking-in hotel. Could you do that with PickTV?
So I had similar issue with Edge which I started using when with Chrome what happened was it would work for a minute and pause... but with Edge I got the Error 4-44-206 error and there was nothing I could do... restart, logout, change channels. I looked here and no help either.
My solution to "reset" the connection and be able to watch live channels? Thinking hard, I considered what was it was saying... "This channel is currently unavailable"? what did that mean? I couldn't watch any channels, so I had a brainwave -- is everything broken? I checked a free on-demand television show and found it worked, and found that doing that reset whatever so after watching a free on-demand/vod show for 5 seconds, I was finally able to go back and watch live streaming channels again.
Yes, I have done that as well and it might work – buy only for a while. Then it will be unavailable. I have NOT been unable to watch Optik TV on line for about 2 weeks now. Same error message and it really seems broken. The TELUS tech support reps seem to be puzzled by this (“Well, it SHOULD work”) and are unable to be of any assistance whatsoever. Time to ask for a credit from TELUS on this.
Just so we're on the same page, and having the same problem, you can go see a free VOD show or even a movie trailer (no need to pay for anything) and that works fine, but you continue to have a problem streaming live channels and get the specific 4-44-206 error "Channel is not available"?
Again, after I rebooted yesterday, I got the 4-44-206 on two channels again, I just went and clicked on anything found a trailer and it was working in 15 seconds.
Hi ... I tried this (watch a trailer then go back to Pik and it "should" work) ... but it does not seem to be working.
Not sure of all the steps involved ... could you please outline the steps to take in a bit more detail? Seems I might be doing something out of order, or not going back to Pik in a correct fashion? Or maybe not watching the trailer with Adobe Flash, or something.
Here is what I do:
1. Open Optik TV and log in. It seems to work best in Chrome, followed by Edge then IE.
2. Go to the "Home" option and you will see several local channels there.EG CFRN in Edmonton.
3. Open up that channel. It almost always works.
4. If not, go to Highlights option and sect a TV show. I used the program "Mom" and that worked for me.
5. Select an episode and play it.
6. Then close Mom (or CFRN mentioned above) and go to Live TV and try Sports or News. The channels should work then. They often, but not always, stop at 2 minutes past the hour (EG 10:02 AM or 14:02 PM). If so, just restart the program.
And yes, make sure Flash is enabled.
Again, this is what works for me. The entire thing is pretty inconsistent, however and there are times NOTHING will work. And I mean NOTHING. Occasionally a reboot helps but not always. Then, if you wait a couple of hours it is all fine.
Finally, do NOT even think of asking the TELUS tech support for help. They won't even acknowledge this error exists. Personally, I think they know this but aren't prepared to fix it.