Closed caption problems with TVA channel 2006

[dominicl]

There is a problem with the closed captions on the TVA channel 2006. The characters with the grave accent or circumflex accent are systematically doubled. For example (sorry about the language):

[Nighthawk]

If it's not showing up like that on any other french channel, TVA may be having some issues broadcast side. Were the captions appearing correctly previously?

[dominicl]

Correct, other French channels don’t have this issue. Can anyone compare on optik TV? I wonder if TVA may be using a text format not fully supported by the Pik TV system.

[NFtoBC · Accepted solution]

There are a bunch of Closed Captioning options on Optik, in both Digital and Standard formats. Without some idea of which of the 5+ options in use, it is difficult to offer comment.

Digital CC option 1 on Optik does not show the artifacts you describe in the few minutes I viewed the channel.

Have you checked if there is the ability to change the CC options on the PikTV device?

[dominicl]

Note: I just saw the same issue on channel 2001 (ici Radio-Canada Télé), but only during certain ads (not during the main program).