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Cannot log into streamed services

Just Moved In

Why am I not able to log into streaming services even though I already subscribe to the channels (Global, CTV, Food, Discovery etc)?

It asks for an Optik TV login when Telus is selected as my cable provider but wont accept my Pik TV login.


Community Power User
Community Power User

That is because the broadcasters haven't allowed Pik as part of that service yet. They currently only allow Optik subscribers to access the streaming services / apps. I believe Telus is working with the broadcasters to get Pik included but there have been no announcements yet.

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