Can not change PIK 5 selection through website

Just Moved In

not able to change PIK 5 channel selections through website, this has been an ongoing problem for over a year now wondering when this will be resolved 

TELUS Employee
TELUS Employee

Hi @PeeGee 


I brought this up to the digital team, and they're working on it. For now, unfortunately, your best bet is to try chatting in or calling. To avoid the longest wait times, I'd suggest first thing in the morning. Contact us at the bottom of your screen has more details on contact #s and times.