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CANCELLING Pik TV

HeyLegg
Neighbour

How do I cancel my PIK TV online, without having to take a week off of work to get through to Telus, so-called, customer service, or having to take even longer to get through by phone?

1 ACCEPTED SOLUTION

KHR
TELUS Employee
TELUS Employee

You'll have to call in to cancel your services. Details are here: https://www.telus.com/en/bc/support/contact-us and they're open 9am to 7pm - 7 days a week. To minimize your wait time, I'd recommend calling first thing in the morning.

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3 REPLIES 3

KHR
TELUS Employee
TELUS Employee

You'll have to call in to cancel your services. Details are here: https://www.telus.com/en/bc/support/contact-us and they're open 9am to 7pm - 7 days a week. To minimize your wait time, I'd recommend calling first thing in the morning.

Actually. I am going to get telus to cancel my pik tv through here. Why? I have been trying on and off throughout the entire year to get through! An I can't, no one answers. Everytime. Morning, afternoon, evening. This is a fantastic scam by telus. Why is there no online option to cancel? Is that to technological? If someone from telus could cancel my pik tv my home account # <personal info removed by admin>. You can also give me a call however I might have to put you on hold an you let you guys listen to MY music. This is so sad as I've been a customer with telus with my phones and home for 16 years! Now I have sent telus over $120 in extra fees for a service I did not even use.

You have to get through period once you do they are very gracious about it.