04-10-2017 10:12 AM
After watching Netflix, I went to home and then chose the Pik TV app but it just goes to a blank greyish screen. If I click the bottom right TV guide/menu button while on this blank screen I can see the guide and am able to pick and play a channel with no issues, but while the blank screen is there it looks like it might be frozen.
Solved! Go to Solution.
04-11-2017 12:43 PM
@t80 ah okay thanks. The blueish screen is an intermittent screen while it switches apps/loads. If it gets hung there again press menu to get the app to try again (like you did 🙂 ).
04-10-2017 05:59 PM
@t80 when you launch Pik TV from the Android TV Home Screen you get a blueish grey screen? But when you hit menu on your remote it resumes as expected?
04-11-2017 10:53 AM - edited 04-11-2017 10:53 AM
Yes, that was the experience on the weekend. I just tried it again now. From the Android screen, choosing the Pik TV icon shows the blueish grey screen for about 2 seconds, then the channel started as expected.
Previously it just hung on that screen until I pressed the Guide button.
04-11-2017 12:43 PM
@t80 ah okay thanks. The blueish screen is an intermittent screen while it switches apps/loads. If it gets hung there again press menu to get the app to try again (like you did 🙂 ).