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making theme pack changes

Pollock
Neighbour

I can never get the website to work when wanting to make theme pack channel changes.  The site just spins and spins.  Is there a trick to get the website to load for making changes?

2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

I had a similar issue and had to talk to Telus.

 

Apparently I'd had older bundle and they needed to make some change to my account before I could make changes myself via the website.

 

thank you kindly for the tip! I will call customer service. thanks again!