10-01-2020 05:07 PM
Hi do you lose your loyalty credits if you change your plan?
10-01-2020 05:30 PM - edited 10-01-2020 05:38 PM
Changing your plan you won't "lose" the points you acquired with the Telus Reward program. You can read more on the program here. If you received credit adjustments on billing you would lose those switching to a new plan.
