intermittent sound on News channel

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Resident

For a few days now the sound has been cutting in and out on the fox news channel 811. It is acting like a bad skype connection. It is the only channel of the hundreds I get where this is happening. What's up? Anyone else having this problem with Fox News

Community Power User
Community Power User

Could be a source issue, although I rarely watch Fox News. Have you tried it on another box or rebooted the box that has an issue?


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Guardian

Any issue that is specific to a channel is not likely to be caused by the Optik box. I wouldn't waste any time trying to resolve it on your end.

Has it always been that way or did the issue start recently?

Do you have more than one Optik box? If so can you confirm whether the audio drops occur simultaneously on all the boxes?