Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV User Experience Research Group

Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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My recordings are not available and tried everything unplugging restarting etc...still not available. Very frustrating!

Ershers by Just Moved In
  • 2 replies
  • 0 kudos

TV and internet service was cut off

The tv service was cut off just now. I have set up for auto payment and not sure why it happen

Dwong by Just Moved In
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Resolved! Cat5e ethernet cables obsolete?

I had Telus Optic TV and internet installed last spring. I didn't think about about cables until today when I purchased a slight longer ethernet cable to reach between the wall connection and the 4k digital box. I purchased a Cat6 cable. When I looke...

Telus PureFibre - regarding PikTV initial login (with new activation)

This is a message to outline an issue that seems to elude TELUS technical support. I signed up for PikTV through Telus recent offer. I installed PikTV app on my iPhone, iPad, and 4th Gen Apple TV, I tried to login but was not able to complete login. ...

Al_B by Organizer
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  • 1 kudos

Resolved! Unable to Watch/See TV via PVR (HDMI) on my PC

Hello all, I have a Dell All-In-One PC and I cannot see any TV at all! I have both power plugged in and HDMI connected. I was really hoping to be able to use this as the PC has it's own speakers. I'm wondering if it might have something to do with no...

Optik box activation

I have the IPV5050. I think my box is faulty because the TV system goes down very frequently, and the ethernet connection disconnects also frequently. I have to unplug and plug it back in for the ethernet connection to work again. I am thinking of pu...

Resolved! Linksys Velop AX4200 (wifi6) system with Optik TV

https://www.bestbuy.ca/en-ca/product/linksys-velop-ax4200-whole-home-mesh-wi-fi-6-system-mx12600-ca-3-pack-only-at-best-buy/15036575 Hi All, I recently upgraded to the Linksys Velop mesh network above. I connected the main Linksys router in Bridged P...

bmacc604 by Organizer
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Resolved! Slimline 2 remote not 100% functional with Hisense.

I recently purchased a Hisense 55Q9G TV (2020 model). Pairing the the Slimline 2 remote was relatively quick after trying out the first few codes. ALL the buttons on the remote function as they should with the exception of the volume up/down button. ...


Does ipv6015 connect to internet wirelessly?Also, how can I install it?Thanks!

Mak142003 by Just Moved In
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  • 0 kudos