Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 43 replies
  • 7 kudos

Resolved! Is BBC First on free preview?

Is BBC First currently on free preview? I recently signed up for Telus TV+ (or is still Optik TV?), and I get BBC First even though I didn’t subscribe to the Variety theme pack. None of the other channels in the Variety theme pack show up in the guid...

Telus t3200m compatability

will a telus t3200m modem work with an older tv box isb7105? Im asking because the newest optik box does not have rca ports on it which I need to power my older plasma tv . Its lacking hdmi port

lennxo by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! TELUSTV-21T

How do I stop my box from turning itself off? Can not find anything in settings.

DAU by Neighbour
  • 2 replies
  • 0 kudos

Home page when opening TV

I recently switched my grandparents over from ShawTV. Previously, we would open the tv and it would resume the same channel from when we closed it. Now with Telus we’re getting a lot of pop ups saying to login to google and it’s showing a home page w...

Lammindy by Friendly Neighbour
  • 14 replies
  • 0 kudos

Resolved! Are there VPN restrictions on Forum Posts now?

So added a new post in the Optik Forum with 3 screen shots (pics). https://forum.telus.com/t5/Optik-TV/Series-Recordings-TelusTV-21T-changing-from-New-amp-Repeat-to/td-p/146816 The 3 pics don't always appear visible... Tried 4 different browsers both...

MrSL by Leader
  • 11 replies
  • 0 kudos

Netflix not working on Optik TV

My dad was trying to watch Netflix on our Optik TV boxes tonight, however, when he tuned into the channel and launched the app, it got stuck on a screen with a very dim Netflix logo for a minute, then it booted us out to the apps menu. Launched Netfl...

RyDawg by Advisor
  • 2 replies
  • 0 kudos

Accessing 4K on TELUS TV-21T

I'm trying to watch content from my local network in 4K. But I can't seem to get the Telus box to display in anything over 1080p. This is the max resolution shown in the device settings. I'm using the HDMI cable provided with the box and The monitor ...

Online TelusTV

This morning I saw shows with green "new" and "live" just like the guide on TelusTV-21T. Another thank you to the group in making both guides function the same.

Rocky3 by Rockstar
  • 0 replies
  • 1 kudos

Cloud PVR issues - Start from beginning/stop recordinf

I can’t seem to start from the beginning or a recording or stop a recording without cancelling it outright.I only record live sports and sometimes I want to start “catching up” before the game is over but the PVR does not have an option to play from ...

Cmac80 by Friendly Neighbour
  • 11 replies
  • 0 kudos
Friendliest neighbours