Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi, We have some series recordings that are not working on TFC channel 2602. When we try setting a series recording on a show, it reverts to a single recording.
When can I subscribe to NHL centre ice? I’m just wondering what is the date it becomes available. Is it during the pre-season or when the regular season starts.
Hello, So I accidently placed an order for the new TELUS digital box, however, I do not want it. Now TELUS is shipping the new box, but I want to keep my TELUS Optik TV STB as is. Now in the email they say that my equipment will stop working on the 8...
Just set up my new Telus TV Digital Box which seems to be working fine ... I see I can cast Telus material thru the Telus TV+ app ... however is there a way of casting my own videos off my android phone to my tv via the Telus TV Digital Box? Thanks
I I put in a change/move location request online through my account, I was called a few days before to set up the tech and was also advised that my internet package would need to change as my old one was DSL and my new location is fiber optic to whic...
Yes - I know that channel 5 shows the current channels that are on a free preview but it does not show any free previews that each customer subscribes too. I have seen on a few different sites that say that The Fight Network is on a free preview from...
Just received my new TV Digital Box as upgraded equipment. Two questions ... 1) Can I somehow transfer the recorded programs from my DVR to the new cloud based system? If so how? ... and 2) Could I move the older local storage DVR to a second TV and ...
Is the Optik TV App available for Samsung TVs? I just switched from Rogers to Telus and specifically asked if the App worked on Samsung TVs and was assured by the store representative that it does. Now, I can’t seem to install it.
Currently I have the 4 year old Telus DVR Box where the programs are recoded locally and I can skip thru the commercials during playback ... I just renewed my contract and was sent the newest TV Digital Box ... some of the features look good however ...
I have been through all the reset steps recommended by the agent on the phone. It worked for a day. Now repeating all those steps - unplugging everything bit by bit - makes no difference. Any ideas?
