Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 54971 Views
  • 183 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 41851 Views
  • 43 replies
  • 7 kudos

Optik TV frequent internet disruptions and countless rebots

Almost as soon as we converted to Telus Optik TV from shaw two years ago we have had to regularly reboot our system every time we want to watch anything, either manually by unplugging the modem or by using the settings menu when the system shuts down...

Hewstone by Neighbour
  • 1270 Views
  • 7 replies
  • 1 kudos

Telus TV Digital Box

Does the new Telus TV Digital Box have an IR sensor located on it. Im trying to gain control over the device using Control4.

OS

My current OS IS 10;API; 29 I saw in one comment it should be 30 or 31

GAM by Coach
  • 1106 Views
  • 10 replies
  • 0 kudos

Logging in Repeatedly,

I am constantly having to log in every time I use the app, is there a way to keep me logged in?

Melody2 by Neighbour
  • 890 Views
  • 6 replies
  • 0 kudos

Green Screen solution by changing resolution to "Auto"

FYI, solved my Green Screen issue by switching the resolution on the new Telus Android box from 4k to Auto. The problem was when the TV/box had been off for a few hours then powered back on, it would be frozen on a green screen. The audio was fine bu...

Networks by Helpful Neighbour
  • 1017 Views
  • 3 replies
  • 0 kudos

Incomplete Hardware Shipment

After almost 3 hours on the phone last week I resolved my account issues and setup a new 2yr agreement. As a part of the new setup I was to receive a 4k PVR (or equivalent) and 4k wireless box for a 2nd TV. Today I received a "4K Wireless Digital Box...

a5a08185 by Neighbour
  • 1798 Views
  • 15 replies
  • 0 kudos

Theme pack

What them pack should I get to watch the Vancouver Canucks on Optik TV?

Jillc by Neighbour
  • 469 Views
  • 2 replies
  • 0 kudos

Hockey on Optik TV

What theme pack should I get to watch the Vancouver Canucks on Optik TV?

Jillc by Neighbour
  • 346 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours