Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 352 Views
  • 0 replies
  • 1 kudos

Optic TV Box has Client error after update

All my Optic TV Boxes are showing "client error" after they did an update from Telus. Nothing is working! Spent two hours on the phone with a tech rebooting everything multiple times. to no effect Now they are saying it will take a week for a tech to...

HandyMark by Just Moved In
  • 651 Views
  • 2 replies
  • 0 kudos

Optik on LinkSys Ax4200 Stopped working.

Hi,I have been running my optik box off my Linksys router for months with no problems and suddenly it no longer works.Currently I am on adsl with the T3200 connected to my linksys mesh router (MX4200) . The optik box has been hard wired to my main no...

Brad4 by Neighbour
  • 737 Views
  • 3 replies
  • 0 kudos

optik tv computer

your account has reached the limit of active streams. how do i stop playback on one of my other devices?

bobby604 by Just Moved In
  • 488 Views
  • 1 replies
  • 0 kudos

On Demand

Hope this reaches someone at Optik On Demand. I am looking for the 3rd episode of Survivor. Episodes 1, 2. 4 and 5 are listed but episode 3 is missing. Can someone please check this. Thanks

Adasera by Just Moved In
  • 299 Views
  • 1 replies
  • 0 kudos

On Demand

Hope this reaches someone at Optik On Demand. I am looking for the 3rd episode of Survivor. Episodes 1, 2. 4 and 5 are listed but episode 3 is missing. Can someone please check this. Thanks

Adasera by Just Moved In
  • 196 Views
  • 0 replies
  • 0 kudos

optik tv units

I have multiple optik tv units on one rack and they won't work individually, but rather all work together. I need to seperate the the signals.

joeycalda by Just Moved In
  • 445 Views
  • 3 replies
  • 0 kudos

TV ads

How do we get rid of the ads that pop up right on the screen WHILE you’re watching your show? Aside from quitting Telus that is, there must be another way. We get SO frustrated with it, being marketed TO DEATH by this, I could quit Telus in a heartbe...

This Program Cannot Be Recorded

So I get the pop-up on certain tv shows “ This Program Cannot Be Recorded”. I record other shows on the same Channel though…This better be an error that telus can fix! It’s one of my favorite shows and I always recorded when I had Shaw.

Sensei22 by Just Moved In
  • 828 Views
  • 2 replies
  • 0 kudos

In market Flames game regional blackout "Not Solved"

March 10 Calgary versus Tampa Telus Optik SNW not available due to regional restrictions, I went to the check at the local telus store, the associate pulled up the game on Sportsnet West no issues viewing it. My friends that have Shaw in Calgary also...

jf by Friendly Neighbour
  • 535 Views
  • 1 replies
  • 0 kudos

Resolved! Ukraine News in FREE Preview

Until March 28. Scroll down on your channel 'guide' to channels 3001 and 3003. If you don't see either channel then select 'guide' then 'options' (bottom right hand corner). Use the silver ring in the center to 'arrow down' to 'guide settings' and pr...

Shytin by Friendly Neighbour
  • 1488 Views
  • 4 replies
  • 0 kudos