Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
  • 43 replies
  • 5 kudos

optik recorded tv programs

hiall of a sudden this afternoon I am unable to access my previously recorded programs. was working fine this morning

dundarave by Just Moved In
  • 1 replies
  • 0 kudos

How to watch AppleTV+ on Optik TV

Hello,Does anyone know if this is possible? Will Telus be adding an app like Netflix to watch AppleTV+? This will be very useful. thank!

New OptikTV Wireless STB will not pair.

I recently got an extra box for my room and it will not pair and get a "Something is wrong" Nothing should be wrong. My other current boxes work. I tried connecting it with an ethernet cable closer to the modem and it works but I need this box in my ...

Activation code

I need an activation code for the set top box provided by TELUS long time back.

Vilas by Just Moved In
  • 2 replies
  • 1 kudos

Telus Netflix app

The optik tv netflix app no longer has dolby digital plus or 5.1 sound. Is this netflix or telus scaling this back due to bandwith issues? My playstation 4 netflix app still has dolby digital plus and 5.1 working.

roborr99 by Just Moved In
  • 1 replies
  • 0 kudos


In view of the loss of live sports events, what plans does TELUS have in offering rebates to those of us subscribed to TSN, Sportsnet, etc?

ncwalz by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Missing on demand

Where is episode 9 season 5 for better call Saul? Should have been available on Tues

Hos by Just Moved In
  • 3 replies
  • 0 kudos

Star Trek: Picard missing episode CraveTV

Hello! How come episode 8 of Star Trek Picard is missing on CraveTV? I've watched episodes 1 thru 7 on OptikTV, but there is no Episode 8: Broken Pieces.

No volume

Sound has suddenly stopped. Can't be the t.v. I get sound when I access netflix through the t.v. remote.

sueb84 by Just Moved In
  • 1 replies
  • 0 kudos