Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 59799 Views
  • 192 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43732 Views
  • 43 replies
  • 7 kudos

Resolved! Pik TV App Upgrade

I installed the pik tv app upgrade on my Apple TV and iPad on Thursday and have been unable to log in. I am getting “Log in failed. Sorry an error has occurred. Please try again later.” I’ve been on a call with Telus for 40 minutes tonight so far try...

kls0422 by Organizer
  • 6097 Views
  • 11 replies
  • 0 kudos

Resolved! Pick tv remote for Denon

My old pick tv remote worked on my Denon receiver but the new one does not

Proussin by Neighbour
  • 1955 Views
  • 1 replies
  • 0 kudos

Resolved! Updated TELUS app on android TV

I have Sony TV and I have just updated the Pik TV app and I wish I didn’t. After more than a year with NO updates at all, that is all what could come up with TELUS? Very disappointed. This new app is full of bugs. The worse one is I cannot watch on d...

Mudher by Neighbour
  • 4323 Views
  • 5 replies
  • 1 kudos

-Chinese Multicultural JIG TV Channel 2856-

2856 JIG is a great channel. I really enjoy it. For our summer day light savings time, the channel is somehow still in Standard Time because the feed is in Beijing Timezone. Is it possible to adjust the Program Guide on this channel to be one hour ea...

Bluetooth Optik tv VIP5662W

Est-ce qu'il y a une télécommande Telus qui offre la fonction bluetooth pour se connecter au à la tv Optik?

MaxHuot by Neighbour
  • 1082 Views
  • 1 replies
  • 0 kudos

Just wondering.

Any chance that Telus has a way to check out or preview different tv channels? So many to choose.

Pitchblack by Friendly Neighbour
  • 3948 Views
  • 4 replies
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Resolved! Review of New Telus Digital TV box for Pik TV

My new Pik TV box (i.e. TELUS Digital TV box) arrived on April 26th as promised in a prior email from TELUS.Installation / Setup / HardwareThe installation & setup of the box was simple and straight forward. The new box is physically smaller & lighte...

Lans by Neighbour
  • 5199 Views
  • 1 replies
  • 2 kudos

Resolved! Streaming Optik tv from iPad min 6

I have Optik tv on my iPad mini 6 I connect an av adapter to my iPad mini 6 then hdmi cable to my tv trying to stream Optik tv on my iPad mini 6 to tv is it possible to do this get error message - screen recording playback is not available when scree...

Garygary by Organizer
  • 4366 Views
  • 4 replies
  • 0 kudos

Resolved! Upgraded Pik TV?

I received an email telling me to upgrade my Pik TV apps and browser to get an updated experience as of April 20. On Apple, Android and in the browser, it all seems pretty much identical. Did anything actually change?

J980432 by Organizer
  • 6917 Views
  • 12 replies
  • 0 kudos

Resolved! Pic tv

I cant log in to pic tv either, whats going on?

Friendliest neighbours