Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 52258 Views
  • 182 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 40832 Views
  • 43 replies
  • 7 kudos

Starstruck - episodes not working on demand

Hi - I’ve been trying to watch episode 5 Starstruck through on demand (crave hbo) but it doesn’t load and says unable to play video. Episode 6 seems to be the same. Wondering if this needs to be fixed or if it’s an issue on my end. Seems like other s...

Millie1 by Neighbour
  • 2235 Views
  • 4 replies
  • 0 kudos

Optik TV On Demand

I noticed this week that "Dune" (2021) is no longer available to rent although you can view a preview or purchase it. Has anyone else noticed this? I've tried doing a search to no avail.

DMT by Organizer
  • 2115 Views
  • 2 replies
  • 0 kudos

Optik TV

When will there be availability for Optik TV on 10th Ave. New Westminster B. C.? We have Fibre optic into the house.

CFenn by Neighbour
  • 1073 Views
  • 0 replies
  • 0 kudos

Resolved! Bonus offer included?

I changed one of my five channels in Pik and there was an option to select 'Bonus offer included' for no money. But there are no pictures or explanation. Anyone know what this is? Cheers and stay safe!

Resolved! Missing Episodes On Demand

What happened to the latest season of it's Always Sunny in Philadelphia, Season 15. They were available a week ago but no longer anywhere.

Resolved! Satellite remote

How do I order a new remote for my satellite receiver

Missing Episode

Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.

On demand

HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?

Blanket by Neighbour
  • 2037 Views
  • 3 replies
  • 1 kudos
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