Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
  • 18655 Views
  • 43 replies
  • 5 kudos

No sound

When switching back to Telus Optik from Roku ,we get no sound unless we reboot the Telus box

Can I remove items from the Continue watching list?

Is there a way to remove items from the Continue Watching list on the home page on Optik TV? There are things left there from ages ago which I am not interested in watching anymore.

KB123 by Organizer
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  • 5 replies
  • 0 kudos

LG TV & slimline 2 are having a fight.

The two stopped talking to each other one night. I've changed the batteries, gone through all the steps, reset the remote using 9999, begged them to get along and nothing.I used the 0029 code and held the TV button down and all it does is eventually ...

Airlea by Neighbour
  • 1161 Views
  • 1 replies
  • 0 kudos

Where did it go?

Season 6 of spring baking championship was on and within 12 hrs it has completely disappeared. Why is that?

Aileen13 by Just Moved In
  • 1338 Views
  • 1 replies
  • 0 kudos

Synchronizing Optik Slimline Remote 2 with JVC TV

I have tried synching my Optik Slimline Remote 2 with my new JVC LT-43EC3505 TV but am having no success with the codes downloaded from the link under Program your remote. Could this be due to the TV's remote being connected to the TV by Blutooth? If...

KenW by Neighbour
  • 3101 Views
  • 5 replies
  • 0 kudos

Laptop display to TV screen

Is it possible to link my Laptop display to my television display?My laptop can be hardwired to my TELUS modem or WIFI is active.

B2A1 by Just Moved In
  • 1937 Views
  • 2 replies
  • 0 kudos

Resolved! On Demand keeps skipping/cutting out

Watching programs On Demand and the program keeps cutting out, like it's skipping. Why!!!?

Robyn1 by Just Moved In
  • 2952 Views
  • 3 replies
  • 0 kudos

American Heroes Channel Request

Is it possible to have the American Heroes Channel added to services available on Optik, please?

Bruce2 by Just Moved In
  • 730 Views
  • 0 replies
  • 1 kudos

Free 55 inch Samsung 4K TV

Hi I’m a new telus customer (used to be with Shaw) and I just moved to a new apartment and they had a 25% off deal for just living there, but I really liked shaws channels and prices, so I called in and asked what were some popular bundles. The lady ...