Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Wireless box constantly initializing

I had a very quick power flicker earlier this evening and since then my wireless box is not responding. Have rebooted, left unplugged, comes back on with the green dot and 1 line with the LINK light flashing, green power light on. the main box is con...

sammysjeep by Helpful Neighbour
  • 4 replies
  • 0 kudos

IR Extender Problem Solved

I have been wanting an IR extender so multi displays can be in sync with Optik.This setup works very well with the wireless 5050, the older non wifii and the new 4KPVR boxes.Its available with various numbers of blasters and receivers.Blasters and re...

Building Alaska

I wondering if anyone knows where I can get/view/stream Building Alaska from the DIY Network. There are 11 seasons and we've only been able to catch a few episodes of Season 5 so far. Any help is appreciated. Thanks. Stay safe ... binge watch TV!

yeg_bob by Just Moved In
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  • 0 kudos

Resolved! Stuttering?

We have 3 TV's 2 with VIP5602W boxes and one with a VIP5662W ... One of the TV's with the VIP5602w boxes has an issue playing back recorded content, it Stutters / Stalls... watching live TV is not an issue............. I have rebooted it many times w...

Gk777 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Strange sound - reset/high pitched squeak

I have Telus internet, Optik TV and home phone.When I am watching TV, there is an intermittent strange sound occurring among the boxes. It seems to occur when the PVR is recording, and sounds like a system reset accompanied by a high pitched squeak. ...

PSanders by Neighbour
  • 7 replies
  • 0 kudos

High ping and jitter. Optik internet 3200m

Hi,I have the optik internet package 750mbpsMy download speeds are 600-800mbps and my upload speeds are 200-300mbps. Unfortunately my latency is higher than it was with my old copper internet. I'm getting jitter as well.Main thing I do is play video ...

Abudden12 by Just Moved In
  • 2 replies
  • 0 kudos

Sound Bars

Does anybody know a sound bar that is 100% compatible with Optik TV Slimline remote?

jege41 by Neighbour
  • 1 replies
  • 0 kudos

Sound Bars

I have a Vizio sound bar that doesn't seem to be compatible with the Slim Line remote. I have tried the code 7311 and run the auto code tool without any luck. I have tried connecting it directly to the Optik box but I am still not able to control the...

jege41 by Neighbour
  • 2 replies
  • 0 kudos

optik recorded tv programs

hiall of a sudden this afternoon I am unable to access my previously recorded programs. was working fine this morning

dundarave by Just Moved In
  • 1 replies
  • 0 kudos

How to watch AppleTV+ on Optik TV

Hello,Does anyone know if this is possible? Will Telus be adding an app like Netflix to watch AppleTV+? This will be very useful. thank!