Wireless Okptik TV Digital Box Not Connecting

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Resident

My wireless Optik TV Digital Box is asking me to initialize it. When I follow the process of initializing and then paring I still do not get a connection. Are there any other steps to take or do I call a technician?

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Community Power User
Community Power User

Call in, and the CS rep will step you through it.

 

I went through it a long time ago, and forget all the steps, but it required turning the router off for a period, and resetting the Optik to the network.

 

NFtoBC
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