I have scheduled recordings that are no getting recorded into my PVR.
I have restarted my Optik box through the settings panel. I have also unplugged, left it unplugged for 10 minutes, then replug it.
So far no solution on how to fix my recordings not getting recorded.
If you’ve tried all the suggestions here.
You may need to call Telus, as it could be a problem on their side, they’ll have to address.
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I contacted Telus through Live Chat, and they were able to fix my problem remotely!
If anyone else has this issue, I'd recommend self troubleshooting first and if nothing works then contact Telus chat.
a few hours after everything seemed to be working, the problem comes back.
I am unable to record anything new, and all my series recordings have been ignored.
I will contact Telus again to see how to want to resolve this.